FAQ
Fifteen answers, none of them evasive. If yours is not here, the application form has a free-text field and I read every one myself.
01 / What this is, and what it is not
01
No. This is an educational service. I do not diagnose, provide psychotherapy, prescribe treatment or offer emergency support.
02
No. Fit is judged on observable educational needs, strengths and goals. A diagnosis can add context. It is never required, and it is never an advantage.
03
Not the formal kind. Diagnoses, clinical assessments and legal documentation must come from appropriately qualified professionals, and I am not one. What I can write is what I observe educationally: where the work breaks down, what changes when the teaching changes, and what the student can do under which conditions. Schools often find that useful alongside a formal report. It does not replace one.
04
No. Current work is used as teaching material, but the submission stays the student’s own and academic-integrity rules are respected.
05
No. Progress depends on fit, participation, context, subject demands and time. The work is structured and reviewed, but grades, admissions and fixed outcomes cannot be promised.
02 / Who it is for
06
No. Those profiles are where I am strongest, but the work also fits ambitious or high-potential students living the same gap between what they understand and what their results show.
07
School-age students, teenagers and university students, when the subject, the level, the online format and the working relationship all fit.
08
Mathematics, statistics, economics, econometrics, quantitative methods and research methods. Anything outside that is considered only if it genuinely falls within my expertise.
09
Resistance matters, and I raise it openly before anything starts. A high-attention hour cannot work if participation is entirely forced and no collaboration can be built.
03 / How it works in practice
10
A parent or legal guardian handles the application, the consent, the scheduling and the educational communication. The sessions themselves stay centred on the student.
11
Where it is educationally useful, agreed in advance and part of the engagement. It is never automatic, and it always respects privacy, role boundaries and local procedures.
12
Yes. Adult students describe their own course, deadlines, difficulties and goals, with no parent involved at any stage.
13
Yes, subject to time-zone compatibility and the relevant contracting, payment and jurisdictional requirements. Sessions run in English or Italian.
04 / Admission and cost
14
There are five places, and fit decides more than timing does. Writing first keeps the conversation about the student instead of about logistics, and it means I can say no honestly and early rather than late and expensively.
15
Applying is free. Tuition is $1,000, $2,000 or $3,000 per month, billed monthly, one term at a time, with a $500 educational baseline before a place is confirmed. One of the five places each year is fully funded. The full terms sit on the application page and in the refund and rescheduling policy. This is a personalised, high-attention service rather than a low-cost hourly marketplace.
Note to self
every question on this page was asked by a real parent. The evasive version of each answer would convert better and be worth considerably less.
Next step
Five places, one of them fully funded. The form takes about seven minutes, and I read every application personally.
Serenella Muradore Gallas
Selective one-to-one tutoring for gifted, ADHD and twice-exceptional students, built over years rather than semesters.
Educational support, not clinical care. I do not diagnose, assess, or provide therapy.
© 2026 Serenella Muradore Gallas. All rights reserved.
Online one-to-one tutoring in mathematics and quantitative subjects · Gifted, ADHD and twice-exceptional students